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FREE SHIPPING!

  • Free Shipping on ALL Orders over $100
  • If your order totals $100 or more, you will automatically receive FREE SHIPPING!
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Other Important Information

Payments by Personal check:
We wait 10 working days for checks to clear before processing orders.

Shipping:

Orders are sent either by USPS (US Mail - Parcel Post), or UPS. If an item is temporarily out of stock, we will send the in-stock items right away. The back order item(s) will be sent as soon as they become available or a refund will be sent. Most orders are delivered in 2 or 3 weeks but may take up to 6 weeks...please allow 4 to 6 weeks for delivery. Foreign customers will have additional shipping charges - we will contact you for approval of fees prior to shipping.

Returned Checks:
All returned checks are subject to a $20 service fee.

Damaged or defective goods:
If your order has been damaged during shipment or has a manufacturer's defect, return it to Bicast and we will be happy to replace it. (see return procedures). No COD returns will be accepted. Allow 4 to 6 weeks for delivery of the exchanged items.

Refunds:
Refunds will include purchase price of items, it will not include shipping and handling costs. Credit card credits may take up to two billing cycles to appear.


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